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19.03.2020

"We are here for you and are able to deliver"


Dear Customers,


We would like to inform you of the current situation within the Biral Group (Biral AG/Biral GmbH).

 

Our communication channels are available to you

Until further notice, we will continue to work in all branches – like usual and with appropriate safety measures and options for working from home.

 

>> We are able to deliver and would be happy to take your order by phone or e-mail

  • Administration staff can be reached by phone and e-mail like usual.

  • Customer visits by our sales people are no longer taking place given the current situation. Our specialists can be reached for expert advice by phone and e-mail like usual.

  • Customer service by our service partners will only take place out of extreme urgency. Contact with customers on-site shall be exclusively by phone.

  • Access to company buildings is prohibited to third parties. Please ensure you adhere to the instructions and signs on-site.

The Biral Group is monitoring and assessing the situation on a daily basis.
Based on the latest recommendations of the Swiss government, we have already been dealing intensively with this scenario over the past few weeks.

We have setup a Task Force consisting of Management and HR Managers, which has been monitoring the situation on a daily basis since last week and has initiated and prepared appropriate measures.

We are hoping to an effective contribution to fighting the coronavirus pandemic with the measures we have put in place and look forward to continuing to provide you with professional support.


Kind regards,
Biral Group

 

 

Your direct contact options:

 

Headquarters telephone                                 

+41 31 720 90 00

General e-mail

 

You can find additional direct contact options on our website

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